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  • Do You Have Any Questions?

Please see below answers to some

of our most common questions


FAQs 1: Your water softener By-Pass consists of a set of valves that allows you to isolate your water softener from your incoming water supply, for maintenance, and for those times when you need a hard water supply like filling your central heating system.


By-Pass Your Water Softener


FAQs 2: What to do if your water softener is full of water: Manual Regeneration


Manual Regeneration


FAQs 3: How to connect your drinking water filter with Push-Fit connections?


Push-Fit connections


FAQs 4: What to do if your BWT water softener is beeping? Check the Low Salt Reminder


Water Softener Beeping


Do You Have Any Other Questions?


BWT Contact Us

Please note that during Christmas/New Year our offices will be closed from midday 24th December until 8:30 am 4th January 2022.

Luxury Water Accessories

  • BWT multi-pack block salt

    Water Softener Block Salt – BWT

    £18.99 or subscribe and save 10%
  • water softener tablet salt BWT care cubes

    Water Softener Tablet Salt – BWT Care Cubes

    £18.99 or subscribe and save 10%
  • Hard water test kit for testing total water hardness in ppm/ml

    Luxury Water Hardness Test Kit